UNSW College Contacts
Student Enquiries
- [email protected]
- +61 2 8936 2222
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General student enquiries
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9am-5pm Sydney Local Time
Student Wellbeing (Student Wellbeing Advisers)
- [email protected]
- +61 2 8936 2222
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Support with your wellbeing, personal issues and disability support, support for U18 students
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9am-5pm Sydney Local Time
Student Progress (Student Progress Advisers, Learning Support, Academic Standing)
- [email protected]
- +61 2 8936 2222
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9am-5pm Sydney Local Time
Accommodation Assistance
- [email protected]
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If you need advice about where to live in Sydney or need help with accommodation issues
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9am-5pm Sydney Local Time
IT Support
- [email protected]
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Connection issues and issues accessing student learning platform or student emails
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9am-5pm Sydney Local Time
Mental Health Support
Mental Health Support On Campus
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Psychology & Wellness and Mental Health Connect (9am to 5pm, Monday to Friday)
Call: +61 (2) 9385 5418Calls re-directed to the UNSW After Hours Mental Health Support Line between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays.
Confidential one-to-one texting with a counsellor – SMS to 0485 826 595
Available after hours between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays
Not in Australia?
Call: +61 (2) 8905 0307 for non-urgent mental health inquiries.
Emergency & Non-Urgent Support On Campus / in Sydney
Emergencies on campus – UNSW Campus Security
- +61 2 9385 6666
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Life threatening situation on campus
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24/7
General / Non-urgent – UNSW Campus Security
- +61 2 9385 6000
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Ambulance, Police and Fire Brigade
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24/7
Other Mental Health Support
NSW Mental Health Line
- 1800 011 511
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For urgent mental health help and support
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24/7
Lifeline
- 13 11 14
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Mental Health Crisis Support
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24/7
If You are Sick and Need to See a Doctor
UNSW Health Service
- +61 2 9385 5425
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To see a doctor if you are sick or want to discuss your health concerns
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Hours may vary. To book an appointment click here
Health Direct
- 1800 022 222
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24 hr health advice over the phone
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24/7
National Coronavirus Helpline
- 1800 020 080
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COVID 19 related health enquiries
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24/7
Free Legal Advice for Students
Kingsford Legal Centre
- +61 2 9385 9566
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Free legal advice for students
Support if you Experienced Sexual Misconduct (Sexual Harassment or Sexual Assault)
National Sexual Assault and Domestic Violence Counselling Service
- 1800737732
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Support for people who experienced sexual assault or domestic violence
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24/7
To Report Sexual Misconduct to UNSW (both UNSW and UNSW College Students) and seek support
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Students who experience sexual misconduct are encouraged to report this via the UNSW Sexual Misconduct Reporting Portal
Student Advisers can provide support as well. You can contact them on: [email protected]
By completing a report and providing your contact details we can ensure that appropriate support is being provided to you.
Be Aware of Scams
UNSW Be Aware of Scams Website
- https://www.student.unsw.edu.au/scams
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If you are suspecting a scam or have become a victim of a scam you can seek support from: UNSW Campus Security: +61 2 9385 6000 or your local Consulate in Sydney
You can also contact UNSW College Student Support Team on: [email protected]
Scam Watch
- https://www.scamwatch.gov.au
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For information about scams and to report a scam
Useful Websites for International Students
Department of Home Affairs
- https://immi.homeaffairs.gov.au/
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Information about travelling to Australia and Visa Information
NSW Health
- https://www.health.nsw.gov.au/
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Information about health services, including COVID 19 related information
Study NSW
- https://www.study.sydney/
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Information for international students regarding studying and living in Sydney. This website also provides information about support services for international
NSW Health Support for International Students
- https://www.service.nsw.gov.au/guide/support-international-students
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Information for international students bout living in Sydney: accommodation, working as student, if you need urgent support, information about translation and interpreting services