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Contact us
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You must complete ALL steps in this section to commence your program.

Step 1: Equipment Requirements 

Every student must bring with them to Orientation Day:

  1. a Windows or Apple Mac laptop (NOT an iPad, Android tablet, or Chromebook) that:
    • is less than 4 years old,
    • is running at least Windows 10, or macOS Big Sur (version 11.0) in English
    • has Office 365 installed in English,
    • has Google Chrome installed in English (you can download this on arrival),
    • has Microsoft .NET Framework 3.5 installed (Windows only).
  2. Confirmation of Enrolment (CoE) Letter.
  3. Passport (physical only, no digital copies).
  4. Water bottle.

To see the Personal Electronic Device Guidelines, click here.

Step 2: Activate Your zID

zID is your unique student ID number when you study at UNSW College.

You can activate your zID here: https://iam.unsw.edu.au/home 

Not sure about your zID?

Your zID will be emailed to you before your Orientation Day. It will be sent to the personal email address which was used for your College application. If you still have not received your zID one week before your Orientation Day, please contact [email protected] and include your full name and cID.

Step 3: Set Up Your Student Email

Please sign in HERE to Outook using the information below:

  • Your Username: [email protected] (eg. [email protected]) 
  • Your Password: Your zID password 

Email is the main way that UNSW staff communicate with students. We will email you about course information, exams, enrolment and of course, lots of exciting opportunities for you to join! 

Step 5: Log In and Update Your Student Portal

Now you can open your Student Portal and click on the blue bar to log in using the information below: 

  • Your Username: [email protected] (eg. [email protected])

You will get a MFA notification to approve on your smart phone.

Click on Profile and complete the following 3 tasks: 

  • Upload a passport photo of yourself taken this year. 
  • Update your local Sydney address and local mobile phone number. 
  • Update your emergency contact information

Tips: Make sure the photo you upload meets the requirement. Here are some examples:

You can also update your preferred name (nickname, English name, etc.) in the Student Portal. A few important things to note:

If you add a preferred name, it will appear in Allocate+ and will replace your first name on Attendance pages.

In the Student Portal and other internal systems, your legal name will remain unaffected and will continue to be displayed along with your preferred name (if you choose to upload one).

Please keep in mind that legal names remain editable only by College staff and only if providing supporting documentation. To request a change on your legal name, please email the Enrolments Team.

To upload your preferred name:

  1. Click on Forms.
  2. Then click Change Preferred Name.
  3. Enter your preferred name and click Submit.
  4. You should now see your preferred name on your profile.

You must also have a Unique Student Identifier (USI) and verify it in the Student Portal.

Without one, you cannot receive your qualification or statement of attainment and your graduation cannot be finalised. You can find detailed instructions here on how to complete this process.

Step 6: Access Your UNSW Moodle Account

You can access Moodle here. Moodle is your online learning platform where you will find all your UNSW course information, class materials, assignment outlines, exam details and your teacher's contact information.

Log in using your [email protected] (e.g. [email protected]). When logging in, you will also receive a MFA notification on your smart phone that you must approve.

If you have any login problems with Moodle please email the UNSW College IT Team at  [email protected].

In your email, please include your zID, describe in as much detail as you can the issues you are having with Moodle, and include screenshots where possible.

Step 7: Make A Student ID Card Appointment

Students must carry their UNSW student ID card at all times. You can use your student ID card to register attendance at classes and exams, access the library and borrow resources, join clubs and societies, get discounts, and so much more!

Click here to book your student ID card appointment.

We highly recommend you to take a photo of your student ID card when you receive it, in case you lose it and need to show proof of identification.

Step 8: Have you connected with your new classmates in your Buddy Group?

You have been automatically enrolled in the College Buddy Program and placed in a group with other new students. This is designed to help you settle in more quickly, get help with any questions, and most importantly make new friends!

If you do not know how to find your Buddy Group, please visit the Buddy Program Booth on your Orientation Day.

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You may have questions or bump into issues before/at/or even after your Orientation. Don't worry, we are always here to help.

If you have any issues or questions below:

  • Systems Access & Troubleshooting
  • Accessing UNSW platforms
  • Accessing your student portal
  • Orientation enquiries
  • Accommodation
  • or any other questions related to your study at UNSW College

Please fill in the "Contact Us Form" by clicking the button below.

Contact us

You can also make a booking online to speak to our Support Teams HERE about your:

  • Wellbeing
  • Study process and academic support
  • Accommodation
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Current Students Website

Foundation Studies - Standard Plus Program

Contents

  • 1. Set Up Your Student Accounts 
  • 2. Attend Orientation Day
  • 3. You have been enrolled into the College Buddy Program – read more here!
  • 4. Join a Pre-Orientation Student Information Session
  • 5. Need Help?

Contents

Set Up Your Student Accounts
  1. Need Help?

Need Help?

If you require any assistance please contact us by clicking the link below.

Contact us
  • Quick Links
  • Forms
    • Forms
    • Student Guide To Complaints And Appeals
    • Student Guide To Special Consideration
  • Orientation
  • Student Life
    • Student Accommodation
    • Student Events and Activities
    • Student News
    • Student Leadership Programs
    • College Unfiltered Podcast
    • Life in Sydney
    • Student Services and Amenities Fee (SSAF)
    • Travel Cards
  • Health & Wellbeing
    • Student Health & Wellbeing
    • Student Safety
    • Under 18 Students
    • Important Student Contacts
  • Academic Support
    • Academic Support
    • Equitable Learning
    • Your Academic Results
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UNSW College

Building L5, UNSW Sydney Campus, 223 Anzac Parade, Kensington NSW 2033 Australia

T: +61 (2) 8936 2222 | W: unswcollege.unsw.edu.au

UNSW Global Pty Limited ABN 62 086 418 582 trading as UNSW College™.

Diploma & Foundation Studies
UNSW Global Pty Limited ABN 62 086 418 582 trading as UNSW College™ currently delivers Diplomas and Foundation Studies on behalf of UNSW Sydney - CRICOS Provider Code 00098G; UNSW Sydney TEQSA Provider ID: PRV12055 (Australian University).
From 26 August 2024, UNSW College™ will commence delivery of Diplomas under its own CRICOS Provider Code - 01020K and TEQSA Provider ID: PRV13020 (Institute of Higher Education).
From 13 January 2025, UNSW College™ will commence delivery of Foundation Studies under its own CRICOS Provider Code - 01020K and TEQSA Provider ID: PRV13020 (Institute of Higher Education).

Pre-Masters Program & Academic English
UNSW College™ delivers the Pre-Masters Program and Academic English programs under CRICOS Provider Code 01020K and TEQSA Provider ID: PRV13020 (Institute of Higher Education).

See https://unswcollege.edu.au/esos for more information. © 2024 UNSW Global Pty Limited.

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UNSW is located on the unceded territory of the Bedegal (Kensington campus), Gadigal (City and Paddington Campuses) and Ngunnawal peoples (UNSW Canberra) who are the Traditional Owners of the lands where each campus of UNSW is situated.

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