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If you missed Orientation, this page is your introduction to studying at UNSW College. It includes resources, events and information sessions designed to prepare you to be successful from day one of your classes. Please follow all the steps on the right-hand side. These steps are compulsory for you to be ready to succeed in your program.

As a new student who has not gone to an Orientation, you are required to attend a compulsory Late Orientation session at the start of your program. Attendance will be recorded and if you do not attend this session, you will not be commenced as a UNSW College student.

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Welcome to the start of your Foundation Studies Program.

It is compulsory for you to attend all the sessions across both days of Orientation. Please arrive on campus on time.

If you are not able to arrive in Sydney on time for your Orientation Days, you must speak with your education agent who will advise you of your options.

The steps on the right side of this page are compulsory to read and complete. Please ensure you complete Step 1, 2 and 3 before your Orientation Days.

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You must complete ALL steps in this section to commence your program.

Step 1: Equipment Requirements 

Every student must bring with them to Orientation Day:

  1. a Windows or Apple Mac laptop (NOT an iPad, Android tablet, or Chromebook) that:
    • is less than 4 years old,
    • is running at least Windows 10, or macOS Big Sur (version 11.0) in English
    • has Office 365 installed in English,
    • has Google Chrome installed in English (you can download this on arrival),
    • has Microsoft .NET Framework 3.5 installed (Windows only).
  2. Confirmation of Enrolment (CoE) Letter.
  3. Passport (physical only, no digital copies).
  4. Water bottle.

To see the Personal Electronic Device Guidelines, click here.

Step 2: Activate Your zID

zID is your unique student ID number when you study at UNSW College.

You can activate your zID here: https://iam.unsw.edu.au/home 

Not sure about your zID?

Your zID will be emailed to you before your Orientation Day. It will be sent to the personal email address which was used for your College application. If you still have not received your zID one week before your Orientation Day, please contact [email protected] and include your full name and cID.

Step 3: Set Up Your Student Email

Please sign in HERE to Outook using the information below:

  • Your Username: [email protected] (eg. [email protected]) 
  • Your Password: Your zID password 

Email is the main way that UNSW staff communicate with students. We will email you about course information, exams, enrolment and of course, lots of exciting opportunities for you to join! 

Step 5: Log In and Update Your Student Portal

Now you can open your Student Portal and click on the blue bar to log in using the information below: 

  • Your Username: [email protected] (eg. [email protected])

You will get a MFA notification to approve on your smart phone.

Click on Profile and complete the following 3 tasks: 

  • Upload a passport photo of yourself taken this year. 
  • Update your local Sydney address and local mobile phone number. 
  • Update your emergency contact information

Tips: Make sure the photo you upload meets the requirement. Here are some examples:

You can also update your preferred name (nickname, English name, etc.) in the Student Portal. A few important things to note:

If you add a preferred name, it will appear in Allocate+ and will replace your first name on Attendance pages.

In the Student Portal and other internal systems, your legal name will remain unaffected and will continue to be displayed along with your preferred name (if you choose to upload one).

Please keep in mind that legal names remain editable only by College staff and only if providing supporting documentation. To request a change on your legal name, please email the Enrolments Team.

To upload your preferred name:

  1. Click on Forms.
  2. Then click Change Preferred Name.
  3. Enter your preferred name and click Submit.
  4. You should now see your preferred name on your profile.

You must also have a Unique Student Identifier (USI) and verify it in the Student Portal.

Without one, you cannot receive your qualification or statement of attainment and your graduation cannot be finalised. You can find detailed instructions here on how to complete this process.

Step 6: Access Your UNSW Moodle Account

You can access Moodle here. Moodle is your online learning platform where you will find all your UNSW course information, class materials, assignment outlines, exam details and your teacher's contact information.

Log in using your [email protected] (e.g. [email protected]). When logging in, you will also receive a MFA notification on your smart phone that you must approve.

If you have any login problems with Moodle please email the UNSW College IT Team at  [email protected].

In your email, please include your zID, describe in as much detail as you can the issues you are having with Moodle, and include screenshots where possible.

Step 7: Make A Student ID Card Appointment

Students must carry their UNSW student ID card at all times. You can use your student ID card to register attendance at classes and exams, access the library and borrow resources, join clubs and societies, get discounts, and so much more!

Click here to book your student ID card appointment.

We highly recommend you to take a photo of your student ID card when you receive it, in case you lose it and need to show proof of identification.

Step 8: Have you connected with your new classmates in your Buddy Group?

You have been automatically enrolled in the College Buddy Program and placed in a group with other new students. This is designed to help you settle in more quickly, get help with any questions, and most importantly make new friends!

If you do not know how to find your Buddy Group, please visit the Buddy Program Booth on your Orientation Day.

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All new students including students transferring from other UNSW College programs are required to attend both days of Orientation.

If you do not attend the Orientation Days you will not be commenced as a student.

If you can not arrive on time for your Orientation, please contact your education agent to discuss options.

Check your personal email 3 days before the first Orientation Day. An important email will be sent by UNSW College with all the information you need to be ready to come to campus.

If you have not received any Orientation emails or are unable to attend the Orientation Days, please contact us.

Every student must bring with them to Orientation Days:
1) English language Windows or Apple Mac laptop (NOT an iPad, Android tablet, or Chromebook) with English version of Windows 10 or macOS Big Sur (11.0) Note: Your laptop must have Operating system set to English language. Office 365 installed in English. Google Chrome installed in English.

2) Confirmation of Enrolment document

3) Passport (both physical or digital copy accepted)

4) A copy of your student visa (both digital or printed copy accepted)

5) Student ID card (if you collected it prior to Orientation Day 1)

6) Water bottle

See below for information about everything you need to know about your Orientation.

FOUNDATION STUDIES B PLUS ORIENTATION

When and where is Orientation?

Dates: Tuesday 27 and Wednesday 28 May 2025

Time: 9am

Location: Room 131, Level 1, UNSW College L5 Building, 223 Anzac Parade, Kensington NSW 2033

How to get to Orientation?

Click here to see the directions on getting to the UNSW College L5 Building.

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As a new student, you have been automatically enrolled UNSW College Buddy Program! This inclusive initiative is designed to equip you with essential knowledge and support during your first four weeks of studies, commencing the week prior to your Orientation Day.

What is the Buddy Program?

Starting your academic program at a new and unfamiliar environment can be overwhelming. There is a wealth of information to absorb, and navigating unfamiliar territory can be daunting.

Our Buddy Program is designed to foster initial friendships and introduce new students to a supportive community. It is part of our commitment to ensuring that every student feels prepared and connected prior to starting their studies with us.

From the outset, you will gain invaluable social connections in your allocated group, led by a Peer Mentor.

Who is the Peer Mentor?

Our dedicated Peer Mentors, who are experienced students at the College, will guide you through university life, ensuring you feel welcomed, connected, and ready to excel in your new academic and social environment. They will provide insider tips on campus life, help you discover the best dining and study spots, and offer support to help you settle down in Sydney.

Who else will be in the group?

You will be in a group with other students (a.k.a. your new Buddies!) who are also starting the program at the same time as yourself. Some of them may have been to Sydney before, some may have called Sydney home for most or for all of their life, and some might be stepping into Sydney, or even Australian for the first time ever. Before you even step onto campus, you can rest assured that you already have a great support system of friends to navigate your journey at the College.

What do I need to do now?

You may see a notification to join a WhatsApp or WeChat group, please make sure to join it!

Once you are in the group chat, make sure to introduce yourself to your new buddies and Peer Mentor.

Remember that this chat and your group is a safe space to ask any questions you may have, and if the Peer Mentor cannot answer your specific question then they can help direct you to where you need to go.

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As a new student, you have been automatically enrolled UNSW College Buddy Program! This inclusive initiative is designed to equip you with essential knowledge and support during your first four weeks of studies, commencing the week prior to your Orientation Day.

What is the Buddy Program?

Starting your academic program at a new and unfamiliar environment can be overwhelming. There is a wealth of information to absorb, and navigating unfamiliar territory can be daunting.

Our Buddy Program is designed to foster initial friendships and introduce new students to a supportive community. It is part of our commitment to ensuring that every student feels prepared and connected prior to starting their studies with us.

From the outset, you will gain invaluable social connections in your allocated group, led by a Peer Mentor.

Who is the Peer Mentor?

Our dedicated Peer Mentors, who are experienced students at the College, will guide you through university life, ensuring you feel welcomed, connected, and ready to excel in your new academic and social environment. They will provide insider tips on campus life, help you discover the best dining and study spots, and offer support to help you settle in.

Who else will be in the group?

You will be in a group with other students (a.k.a. your new Buddies!) who are also starting the program at the same time as yourself. Some of them may have been to Sydney before, some may have called Sydney home for most or for all of their life, and some might be stepping into Sydney, or even Australian for the first time ever. Before you even step onto campus, you can rest assured that you already have a great support system of friends to navigate your journey at the College.

What do I need to do now?

You may see a notification to join a WhatsApp or WeChat group, please make sure to join it!

Once you are in the group chat, make sure to introduce yourself to your new buddies and Peer Mentor.

Remember that this chat and your group is a safe space to ask any questions you may have, and if the Peer Mentor cannot answer your specific question then they can help direct you to where you need to go.

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Every student should pack and prepare the following: 

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Have any burning questions you want to ask about settling into Sydney or curious on what it is like to study at UNSW College?

Find the answers to your questions at one of our Pre-Orientation Student Information Sessions!

Held fortnightly from 4pm to 5pm (Sydney Local Time), you can participate in the online session led by current students who have started their education at College within the last 12 months. Our current students have a wealth of knowledge when it comes to study tips, budgeting, the best eats around the city and so much more.

Rest assured that these sessions are very welcoming, relaxed and casual, so you can just ask one question and then leave once you got an answer!

Attend the session
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You may have questions or bump into issues before/at/or even after your Orientation. Don't worry, we are always here to help.

If you have any issues or questions below:

  • Systems Access & Troubleshooting
  • Accessing UNSW platforms
  • Accessing your student portal
  • Orientation enquiries
  • Accommodation
  • or any other questions related to your study at UNSW College

Please fill in the "Contact Us Form" by clicking the button below.

Contact us

You can also make a booking online to speak to our Support Teams HERE about your:

  • Wellbeing
  • Study process and academic support
  • Accommodation
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Current Students Website

Foundation Studies – Standard Program

Contents

  • 1. Set Up Your Student Accounts 
  • 2. Attend Orientation Day
  • 3. You have been enrolled into the College Buddy Program – read more here!
  • 4. Join a Pre-Orientation Student Information Session
  • 5. Need Help?

Contents

Get Started
  1. Set Up Your Student Accounts
  2. Attend Orientation Day
  3. You have been enrolled into the College Buddy Program – read more here!
  4. You have been enrolled into the College Buddy Program – read more here!
  5. Join a Pre-Orientation Student Information Session
  6. Need Help?

Need Help?

If you require any assistance please contact us by clicking the link below.

Contact us
  • Quick Links
  • Forms
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    • Student Guide To Complaints And Appeals
    • Student Guide To Special Consideration
  • Orientation
  • Student Life
    • Student Accommodation
    • Student Events and Activities
    • Student News
    • Student Leadership Programs
    • College Unfiltered Podcast
    • Life in Sydney
    • Student Services and Amenities Fee (SSAF)
    • Travel Cards
  • Health & Wellbeing
    • Student Health & Wellbeing
    • Student Safety
    • Under 18 Students
    • Important Student Contacts
  • Academic Support
    • Academic Support
    • Equitable Learning
    • Your Academic Results
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UNSW College

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T: +61 (2) 8936 2222 | W: unswcollege.unsw.edu.au

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Diploma & Foundation Studies
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From 26 August 2024, UNSW College™ will commence delivery of Diplomas under its own CRICOS Provider Code - 01020K and TEQSA Provider ID: PRV13020 (Institute of Higher Education).
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Pre-Masters Program & Academic English
UNSW College™ delivers the Pre-Masters Program and Academic English programs under CRICOS Provider Code 01020K and TEQSA Provider ID: PRV13020 (Institute of Higher Education).

See https://unswcollege.edu.au/esos for more information. © 2024 UNSW Global Pty Limited.

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