Equitable Learning Services
If you need any assistance, our Student Wellbeing Team will help you. The best way to start is by completing the above application form for Equitable Learning Services, after which our team will reach out to you. Alternatively, you can meet the team at UNSW College L5 Building, Level 1 by asking at the Student Services reception, or email us at els@unswcollege.edu.au.
Equitable Learning Services (ELS) is a free and confidential service that provides individualised, practical support to students that may be living with:
- Physical and/or mental health condition
- Disability
- Neurodivergence
- Trauma
Or other significant challenge that might adversely impact their study.
Equitable Learning Plans (ELP) are developed for students accessing the service. An ELP outlines the approved educational adjustments and supports that are designed to meet the unique needs of each student.
The goal of an Equitable Learning Plan is to ensure that the student has access to educational materials, activities, and equal opportunities that allow them to participate in the classroom and complete assignments. It offers support to help the student develop skills and strategies needed to overcome any barriers to learning.
Equitable Learning Plans are prepared based on the medical documentation provided by each student, as well as an individualised discussion about the impact the condition(s) have on their studies. If you want to request an Equitable Learning Plan, please submit an application through the online form above.
Educational adjustments
Equitable Learning Plans for students may include adjustments to:
- In-class support
- Examinations and assessments
- Work-Integrated Learning (WIL)
ELPs may also facilitate use of assistive technology and/or referrals to other support services.
These adjustments are designed to reduce or eliminate barriers that could be reasonably altered for students, if considered possible and reasonable within a course. Some examples include modifying class participation requirements, recommending accessibility within WIL environments, or taking exams with a smaller group of students to minimise distraction.
Keep in mind that some adjustments may not be feasible in the context of course requirements or certain WIL settings. In these situations, students and faculty should contact ELS to facilitate the identification of mutually acceptable access.
Contact ELS as early as possible so we can work with you and relevant College staff to consider appropriate support while maintaining course requirements, professional standards, and workplace safety.
Frequently Asked Questions (FAQs)
-
No. Equitable Learning Services provides support to students with many different physical and mental health conditions, neurodiversity, trauma, and other specific challenges, as well as physical or hidden disabilities.
However, you will be required to provide some documentation to support your application for Equitable Learning Services. Please speak to our team about your circumstances if you are unsure.
-
No, it is not. It is your choice to share information and access our available supports. We do recommend you register with ELS if you have any condition that may make studying more difficult. We are here to help you and your details around your specific circumstances will remain confidential.
-
One of our Student Wellbeing Advisers will contact you to arrange an appointment in which you can provide more information about what sort of assistance you may need as you progress through your course.
During your appointment, the Student Wellbeing Adviser will be able to provide you with in-depth information about the various types of support available on and off-campus, discuss methods to work with your situation and also lend an ear to any troubles or worries that you may want to share.
If suitable, the Student Wellbeing Adviser will assist you to create an Equitable Learning Plan and support the implementation of this by College staff during classes, Work-Integrated Learning, or exams.
Your Equitable Learning Plan does not include your diagnosis or specific circumstances; it only includes the education adjustments or supports that have been approved for you. You will also receive a copy of your Equitable Learning Plan for reference. You may choose to share additional information with your teachers if you wish.
-
The duration of your ELP is determined in discussion with your Student Wellbeing Adviser, depending on your circumstances. It may be short-term or it may last for the duration of your course. The dates confirmed on the Plan.
Equitable Learning Plans can be varied or extended should your circumstances change. If you need changes to your Plan, please contact the Student Wellbeing Adviser that helped you create it, or email us at els@unswcollege.edu.au as early as possible so we can support you.
Related articles
UNSW College delivers its Foundation Studies, Academic English, Diplomas, and Pre-Masters Program, under CRICOS Provider Code 01020K; TEQSA Provider ID: PRV13020 (Institute of Higher Education).
UNSW College delivers its Applied Degrees under TEQSA Provider ID: PRV13020 (Institute of Higher Education).
UNSW College also delivers UNSW Diplomas on behalf of UNSW Sydney under CRICOS Provider Code 00098G; UNSW Sydney TEQSA Provider ID: PRV12055 (Australian University).
See unswcollege.edu.au/esos for more information.
© 2026 UNSW Global Pty Limited.