What is the Under 18 Care Program?
The U18 Care program provides a range of support to ensure the safety and wellbeing of U18 students whilst they are living in Sydney and studying with us at UNSW College.
Who is the Under 18 Care Program for?
Our U18 Care Program is specifically designed for Under 18 international students who are living in Sydney without a parent or legal guardian and therefore have been issued with a Confirmation of Appropriate Accommodation and Welfare (CAAW)
What supports are offered to Under 18 students?
Regular Meetings with Student Wellbeing Advisers: During these meetings, Student Wellbeing Advisers will discuss with students all matters related to their studies, their health and wellbeing, social life and accommodation. These meetings are also an opportunity for students to ask any questions or raise any concerns they may have. Student Wellbeing Advisers can also refer students to other support services such as doctor or a counsellor. Student Wellbeing Advisers work closely with academic and student accommodation providers.
Accommodation Assistance: U18 Students issued with CAAW can only stay in accommodation approved by UNSW College. However, if students are not satisfied with their current accommodation or are experiencing any issues, our Accommodation Team can assist in resolving those issues and if required, assisting with changing accommodation.
After Hour Emergency Support: All Under 18 students can access support not only during business hours but also after hours. Students requiring emergency support after hours are advised to contact their accommodation provider emergency number. If the matter is serious, the accommodation provider will contact a member of UNSW College Student Wellbeing Staff who is on call so comprehensive support can be provided to the student in need.
Liaising with Parents: Student Wellbeing Advisers will liaise with parents regrading important matters related to student’s course progress and attendance as well as any health and welfare related issues as well as accommodation matters. Parents wishing to contact Student Wellbeing Advisers should email: [email protected]
Transition to UNSW Process: U18 students who remain U18 at commencement of their UNSW Program will be provided with assistance with planning for the gap between programs, securing approved accommodation for the commencement of University and providing students with information regarding any seminars they need to attend before commencing at UNSW as an Under 18 student.
