Before Orientation

Follow the steps below to get your student accounts activated and ready for class.

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Student working on computer
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International

  • Every student must bring with them a Windows or Apple Mac laptop (NOT an iPad, Android tablet, or Chromebook) to Orientation Day which is:

    • is less than 4 years old,
    • is running at least Windows 10, or macOS Big Sur (version 11.0),
    • has Office 365 installed,
    • has Google Chrome installed and,
    • has Microsoft .NET Framework 3.5 installed (Windows only).

    To see the Personal Electronic Device Guidelines, click here.

  • Your zID is your unique student ID number when you study at UNSW College that will carry over to UNSW Sydney.

    You can activate your zID here: https://iam.unsw.edu.au/home 

     

    Not sure about your zID?

    Your zID will be emailed to you before your Orientation Day. It will be sent to the personal email address which was used for your College application. If you still have not received your zID before your Orientation Day, please contact enquiries@unswcollege.edu.au and include your full name and cID.

     

  • Please sign in here to Outook using the information below:

    • Your username: zID@ad.unsw.edu.au (e.g. z1234567@ad.unsw.edu.au)
    • Your password: Your zID password that you just created

    Email is the main way that UNSW College staff and teachers communicate with students. We will email you about course information, exams, enrolment and the exciting events and activities happening on campus.

  • Multi-Factor Authentication (MFA) is a requirement at UNSW for everyone with a ziD, and is a multi-step account login process that requires users to enter an additional code on top of their password. This provides an additional layer of security to help protect your account from unauthorised access.

    We use the Microsoft Authenticator app, which needs to be installed on your smartphone before completing the MFA registration on your computer. Once set up, Microsoft Authenticator will periodically send you codes to verify your sign-in to single sign-on (SSO) applications such as Outlook, Moodle, and SharePoint.

    You can follow the instructions in the ‘Set Up MFA’ section on this page.

    Important: Do not delete the MFA app once you have set it up. If you delete the MFA or get a new device, you will need to call UNSW IT to reset it. For MFA technical issues and assistance contact the IT Service Centre on (02) 9385 1333 and select MFA from the options.

  • Access your Student Portal by clicking on the blue bar to log in (you do not need to enter your username or password on this page).

    You will get a MFA notification to approve on your smartphone.

    Once logged in, click on "Profile" and complete the following 3 tasks:

    • Upload a photo of yourself (similar to a passport photo, where your face is clearly shown).
    • Update your local address and mobile phone number. 
    • Update your emergency contact information.

    Make sure the photo you upload meets the requirement. Here are some examples:

    Please keep in mind that inappropriate photos, animated characters, or avatars are not permitted and you can be subject to breaching the Code of Conduct by not conforming to this requirement.

     

    You can also update your preferred name (nickname, English name, etc.) in the Student Portal. A few important things to note:

    • If you add a preferred name, it will appear in Allocate+ and will replace your first name on Attendance pages.
    • In the Student Portal and other internal systems, your legal name will remain unaffected and will continue to be displayed along with your preferred name (if you choose to upload one).
    • Please keep in mind that legal names remain editable only by College staff and only if providing supporting documentation. To request a change on your legal name, please email the Enrolments Team.

     

    To upload your preferred name:

    1. Click on Forms.
    2. Then click Change Preferred Name.
    3. Enter your preferred name and click Submit.
    4. You should now see your preferred name on your profile.

     

    You must also create a Unique Student Identifier (USI) and verify it in the Student Portal.

    Without one, you cannot receive your qualification or statement of attainment and your graduation cannot be finalised. You can find detailed instructions here on how to complete this process.

  • You can access Moodle here. 

    Moodle is your online learning platform where you will find all your course information, class materials, assignment outlines, exam details and your teacher’s contact information.

    Log in using your student email. When logging in, you will also receive a MFA notification on your smartphone that you must approve.

    If you have any login problems with Moodle please email the UNSW College IT Team at  helpdesk@unswcollege.edu.au

    In your email, please include your zID, describe in as much detail as you can the issues you are having with Moodle, and include screenshots where possible.

  • Students must carry their student ID card at all times. You can use your student ID card to access the library and borrow resources, join clubs and societies, get discounts, and so much more!

    Click here to book your student ID card appointment.

    Please scroll down the page to open up Step 3 “Make an appointment” and click on the yellow button “Book your student ID card appointment”.

     

    We highly recommend you to take a photo of your student ID card when you receive it, in case you lose it and need to show proof of identification.

  • Complete these steps to get your Concession Opal card:

    1. Download and complete the Application for a NSW Tertiary Student Concession Form.
    2. Submit the completed form to enquiries@unswcollege.edu.au
    3. UNSW College will share your enrolment data with Transport for NSW and then advise you again once the Transport for NSW is ready to receive your application.
    4. After receiving the notification from us, you can then apply for your Concession Opal card.

    We recommend submitting your application as early as possible, and preferably before Orientation, to accommodate for the processing time of around 3 weeks.

    Remember that upon receiving your Concession Opal card, you must carry your student ID card at all times as proof of identity when travelling.

  • Every student must bring with them a Windows or Apple Mac laptop (NOT an iPad, Android tablet, or Chromebook) to Orientation Day which is:

    • is less than 4 years old,
    • is running at least Windows 10, or macOS Big Sur (version 11.0) in English,
    • has Office 365 installed in English,
    • has Google Chrome installed in English (you can download this on arrival) and,
    • has Microsoft .NET Framework 3.5 installed (Windows only).

    To see the Personal Electronic Device Guidelines, click here.

  • Your zID is your unique student ID number when you study at UNSW College that will carry over to UNSW Sydney.

    You can activate your zID here: https://iam.unsw.edu.au/home 

     

    Not sure about your zID?

    Your zID will be emailed to you before your Orientation Day. It will be sent to the personal email address which was used for your College application. If you still have not received your zID before your Orientation Day, please contact enquiries@unswcollege.edu.au and include your full name and cID.

     

  • Please sign in here to Outook using the information below:

    • Your username: zID@ad.unsw.edu.au (e.g. z1234567@ad.unsw.edu.au)
    • Your password: Your zID password that you just created

    Email is the main way that UNSW College staff and teachers communicate with students. We will email you about course information, exams, enrolment and the exciting events and activities happening on campus.

  • Multi-Factor Authentication (MFA) is a requirement at UNSW for everyone with a ziD, and is a multi-step account login process that requires users to enter an additional code on top of their password. This provides an additional layer of security to help protect your account from unauthorised access.

    We use the Microsoft Authenticator app, which needs to be installed on your smartphone before completing the MFA registration on your computer. Once set up, Microsoft Authenticator will periodically send you codes to verify your sign-in to single sign-on (SSO) applications such as Outlook, Moodle, and SharePoint.

    You can follow the instructions in the ‘Set Up MFA’ section on this page.

    Important: Do not delete the MFA app once you have set it up. If you delete the MFA or get a new device, you will need to call UNSW IT to reset it. For MFA technical issues and assistance contact the IT Service Centre on (02) 9385 1333 and select MFA from the options.

  • Access your Student Portal by clicking on the blue bar to log in (you do not need to enter your username or password on this page).

    You will get a MFA notification to approve on your smartphone.

    Once logged in, click on "Profile" and complete the following 3 tasks:

    • Upload a photo of yourself (similar to a passport photo, where your face is clearly shown).
    • Update your local address and mobile phone number. 
    • Update your emergency contact information.

    Make sure the photo you upload meets the requirement. Here are some examples:

    Please keep in mind that inappropriate photos, animated characters, or avatars are not permitted and you can be subject to breaching the Code of Conduct by not conforming to this requirement.

     

    You can also update your preferred name (nickname, English name, etc.) in the Student Portal. A few important things to note:

    • If you add a preferred name, it will appear in Allocate+ and will replace your first name on Attendance pages.
    • In the Student Portal and other internal systems, your legal name will remain unaffected and will continue to be displayed along with your preferred name (if you choose to upload one).
    • Please keep in mind that legal names remain editable only by College staff and only if providing supporting documentation. To request a change on your legal name, please email the Enrolments Team.

     

    To upload your preferred name:

    1. Click on Forms.
    2. Then click Change Preferred Name.
    3. Enter your preferred name and click Submit.
    4. You should now see your preferred name on your profile.

     

    Once you have arrived in Australia, you must also create a Unique Student Identifier (USI) and verify it in the Student Portal.

    Without one, you cannot receive your qualification or statement of attainment and your graduation cannot be finalised. You can find detailed instructions here on how to complete this process.

    A reminder that you can only create a USI when you are physically in Australia.

  • You can access Moodle here. 

    Moodle is your online learning platform where you will find all your course information, class materials, assignment outlines, exam details and your teacher’s contact information.

    Log in using your student email. When logging in, you will also receive a MFA notification on your smartphone that you must approve.

    If you have any login problems with Moodle please email the UNSW College IT Team at  helpdesk@unswcollege.edu.au

    In your email, please include your zID, describe in as much detail as you can the issues you are having with Moodle, and include screenshots where possible.

  • Students must carry their student ID card at all times. You can use your student ID card to access the library and borrow resources, join clubs and societies, get discounts, and so much more!

    Click here to book your student ID card appointment.

    Please scroll down the page to open up Step 3 “Make an appointment” and click on the yellow button “Book your student ID card appointment”.

     

    We highly recommend you to take a photo of your student ID card when you receive it, in case you lose it and need to show proof of identification.