Important Student Contacts

Personalise

UNSW College Contacts

enquiries@unswcollege.edu.au
+61 2 8936 2222
General student enquiries
9am-5pm Sydney Local Time
student.support@unswcollege.edu.au 
+61 2 8936 2222
Support with your wellbeing, personal issues and disability support, support for under 18 students
9am-5pm Sydney Local Time
academicprogression@unswcollege.edu.au
+61 2 8936 2222
9am-5pm Sydney Local Time
complaintsandconduct@unswcollege.edu.au
Contact for student misconduct, complaints and appeals
9am-5pm Sydney Local Time
accommodation@unswcollege.edu.au
If you need advice about where to live in Sydney or need help with accommodation issues
9am-5pm Sydney Local Time
helpdesk@unswcollege.edu.au
Connection issues and issues accessing student learning platform or student emails
9am-5pm Sydney Local Time

Mental Health Support

Psychology & Wellness and Mental Health Connect (9am to 5pm, Monday to Friday)
Call: +61 (2) 9385 5418

Calls re-directed to the UNSW After Hours Mental Health Support Line between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays.

Confidential one-to-one texting with a counsellor – SMS to 0485 826 595

Available after hours between 5pm and 9am Monday to Friday and 24 hours on weekends and Public Holidays

Not in Australia?
Call: +61 (2) 8905 0307 for non-urgent mental health inquiries.

Emergency & Non-Urgent Support On Campus / Sydney

+61 2 9385 6666 
Life threatening situation on campus 
24/7
+61 2 9385 6000
Ambulance, Police and Fire Brigade
24/7

Other Mental Health Support

1800 011 511 
For urgent mental health help and support 
24/7 
13 11 14
Mental Health Crisis Support 
24/7

If You are Sick and Need to See a Doctor

+61 2 9385 5425
To see a doctor if you are sick or want to discuss your health concerns
Hours may vary. To book an appointment click here
1800 022 222
24 hr health advice over the phone
24/7
1800 020 080 
COVID 19 related health enquiries
24/7

Free Legal Advice for Students

+61 2 9385 9566 
Free legal advice for students
For appointment times click here

Support if you Experienced Sexual Misconduct (Sexual Harassment or Sexual Assault)

1800737732
Support for people who experienced sexual assault or domestic violence
24/7
Students who experience sexual misconduct are encouraged to report this via the UNSW College Sexual Assault and Sexual Harassment Reporting Form.
Student Advisers can provide support as well. You can contact them on: student.support@unswcollege.edu.au
By completing a report and providing your contact details we can ensure that appropriate support is being provided to you.

Be Aware of Scams

https://www.student.unsw.edu.au/scams
If you are suspecting a scam or have become a victim of a scam you can seek support from: UNSW Campus Security: +61 2 9385 6000 or your local Consulate in Sydney
You can also contact UNSW College Student Support Team on: student.support@unswcollege.edu.au
https://www.scamwatch.gov.au
For information about scams and to report a scam

Useful Websites for International Students

https://immi.homeaffairs.gov.au/
Information about travelling to Australia and Visa Information
https://www.health.nsw.gov.au/
Information about health services, including COVID 19 related information
https://www.study.sydney/
Information for international students regarding studying and living in Sydney. This website also provides information about support services for international
https://www.service.nsw.gov.au/guide/support-international-students
Information for international students bout living in Sydney: accommodation, working as student, if you need urgent support, information about translation and interpreting services

UNSW Global Pty Limited ABN 62 086 418 582 trading as UNSW College™.

Foundation Studies, Academic English and Pre-Masters Program
UNSW College delivers its Foundation Studies, Academic English, and Pre-Masters Program under CRICOS Provider Code 01020K; TEQSA Provider ID: PRV13020 (Institute of Higher Education).

Diplomas
UNSW College delivers its UNSW College Diplomas under CRICOS Provider Code 01020K; TEQSA Provider ID: PRV13020 (Institute of Higher Education). UNSW College delivers UNSW Diplomas on behalf of UNSW Sydney under CRICOS Provider Code 00098G; UNSW Sydney TEQSA Provider ID: PRV12055 (Australian University).