Help guide

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UNSW College has several support and administrative teams. The Enquiries Team, located behind the Student Services Desk on Level 1 of the UNSW College L5 Building (open Monday–Friday, 9am–5pm), is your first point of contact for all questions. They can assist you directly or arrange appointments with other teams. Use the table below to find the team best suited to your enquiry.

You can also send us a request here if it is after business hours or you can’t get to Student Services during the day.

	Accommodation	Student Enquiries	Student Wellbeing	Enrolments	Student Progress	Conduct and Integrity	Academic Integrity	Student Life
Absence from Classes		X
Academic Integrity Matters							X
Academic Results		X
Accommodation Support	X
Your Overall Attendance		X
Attendance Warning 1					X
Attendance Warning 2					X
Attendance Intention to Report (ITR)						X
Appeals						X
Complaints						X
Documents		X
Dropping Courses, Changing Courses				X
Educational Adjustments and Equitable Learning			X
Enrolment				X
Exams & Special Consideration		X
Health, Wellbeing, Personal Matters			X
Peer Mentors								X
Student Representative Council (SRC)								X
Transition to UNSW		X
Under 18			X
Volunteering								X

UNSW College delivers its Foundation Studies, Academic English, Diplomas, and Pre-Masters Program, under CRICOS Provider Code 01020K; TEQSA Provider ID: PRV13020 (Institute of Higher Education).

UNSW College delivers its Applied Degrees under TEQSA Provider ID: PRV13020 (Institute of Higher Education).

UNSW College also delivers UNSW Diplomas on behalf of UNSW Sydney under CRICOS Provider Code 00098G; UNSW Sydney TEQSA Provider ID: PRV12055 (Australian University).

See unswcollege.edu.au/esos for more information.